Steps on how to activate a user profile
1. Open the activation email and click "Activate Your Account".
2. Set a password (Please note the password policy at the bottom of this FAQ).
3. Click "Reset Password"
4. Your profile is now activated and you can now log in with your email address and the password you set.
*Please note the password rules below:
- A password input with at least 10 characters, combination of upper & lower case letters, numbers and at least one special character (!,@,#,$,£,€,%,^,&,*,?,_)
- If the password does not meet our policy it will show an orange exclamation icon and keep the Confirm Password input and Reset Password button inactive/disabled
- If a valid password is detected it will show a green tick icon and enable Confirm Password input and Reset Password button